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Customer service and Frequently Asked Questions

Stay updated with the latest tips and news about Umrah Travel.

What is the Umrah?
The Umrah is a minor pilgrimage to Mecca that can be performed at almost any time of the year. It consists of a series of religious rituals—including the tawaf (circumambulation of the Ka’ba) and the sa’i (walking between Safa and Marwa)—but is less extensive than the Hajj. For Muslims, Umrah is a spiritual journey to seek forgiveness and draw closer to Allah.
What is the difference between the Umrah and the Hajj?
The Hajj is the major pilgrimage that takes place once a year in the Islamic month of Dhul-Hijjah and is obligatory for financially and physically capable Muslims once in their lifetime. The Umrah is referred to as the 'minor pilgrimage': it is not obligatory, shorter, and can be performed at any time of the year. The Hajj includes more and more complex rituals (such as the Day of Arafat and the stoning of the pillars) that the Umrah does not have.
What is Bookingyourumrah.com and how does it work?
Bookingyourumrah.com is a comparison platform for complete Umrah trips (flight + hotel + guide) from various travel organizations. On the site, you can compare available Umrah packages by price, dates, and facilities, and then book directly or proceed to the provider. The platform simplifies the search and booking process by showing all options in one place, while recognized travel agencies handle the execution of the trips.
Why should I book through Bookingyourumrah instead of directly with a travel agency?
Our platform offers convenience and transparency: you can see multiple offers side by side at a glance, including prices, instead of having to inquire individually. This makes it easy to pick the best deal or the trip that best suits your needs. In addition, we only work with vetted, certified Umrah organizations, so you can be sure you are dealing with a reliable party.
Is Bookingyourumrah reliable and recognized?
Yes, Bookingyourumrah is a reliable platform. We only work with licensed travel organizations that specialize in Hajj/Umrah trips and meet all requirements of authorities. Our platform also employs strict security measures for payments and data protection, and we are transparent about terms and contact details—you can always reach us with questions or issues.
Does Bookingyourumrah also offer tailor-made or personal Umrah arrangements?
Yes, in addition to fixed packages, we also consider tailor-made options. You can use our 'Custom Umrah' option (coming soon) to specify preferences—such as specific travel dates, a different hotel, or extra days—and we will find a suitable arrangement for you. Our team and travel partners are happy to help create a personalized trip if the standard packages do not fully meet your needs.
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